a simple process to find a ride
Call Mon-Fri from 8a-4p.
Tell us your travel needs or ask your transit question.
We will help walk you through all the available options, explain the information, or help coordinate a ride request!
Click the button above.
Tell us where you are going.
Tell us where you are coming from.
Tell us when you are traveling.
See your options!
Non-Competitive Filter Service Model
FAMS Call Center staff utilize a non-competitive filter model to provide services to the public.
Individuals in need of transportation information and supports are provided with resources in the order listed below - this helps utilize existing public transit, efficiently resolve needs, and conserve financial/limited resources. Additionally, this filter maintains a non-competitive mobility management by referring first to public transportation, second to community channels, and third to paid or financial resources.
Individuals in need for transportation support start by calling 540.829.5300 to speak with a Mobility Coordinator.
Mobility Coordinator then try and match travel needs to existing public transit routes, times, and schedules.
If public transit isn't available, coordinators will process a ride request for volunteer transportation.
If no other options are available, coordinators will see if there are any pilot programs, paid options, or gas card supplements available to help.
FAMS employs several dedicated staff to drive initiatives, manage mobility systems, and support community outreach goals.
Community Liaison and
Marty grew up in Woodbridge, VA, but moved to Rixeyville with his family when he was a teenager. He loves the country life,friendly people and slower lifestyle.
Marty realized early on he enjoys helping others, whether it be people or animals, he has a big heart. Most of his working career has been spent in retail, selling cellphones but what he has wanted most is a position working in helping people - that's when he found the opportunity with FAMS to get started in a field where he could help make a difference.
Outside of work he enjoys spending time with his chocolate lab Chewie and playing table top and video games with his friends.
Accessibility Advocate and Mobility Coordinator
Born in Fauquier County and raised in Rappahannock County, Penny attended Rappahannock County High School and volunteered as a Candy Striper for Fauquier Hospital. After completing four years fo Business Administration education she graduated in June 1997 and obtained a CNA license which she used to take care of geriatric patients for many years.
Later she was offered a position dispatching for Virginia Regional Transit. She enjoyed her position very much and gained a significant amount of customer service and transportation experience. In her spare time she has volunteered for the HART - Homeless Animal Rescue Team which helps transport dogs to and from adoption event centers to their forever homes!
As a Mobility Specialist with FAMS Call Center, she strives in working with and supporting clients and coworkers to provide improved transit options for the community!
FAMS works in partnership with several programs in the region to leverage the employment of key regional staff dedicated to recruiting and supporting volunteer drivers.
Volunteer Recruitment and Retention Coordinator
Former high school and collegiate-level history teacher. Masters degree from James Madison University and Bachelors Degree from Flagler College in St. Augustine, Florida. Former board member of Boys and Girls Clubs of Fauquier. Occasional caregiver. Mother of two little girls under four! Lifelong community volunteer, half-marathoner, hiker, camper, and reader.
FAMS is a collaborative partnership between the Rappahannock-Rapidan Regional Commission, Aging Together, which represents dozens of human service organizations in the region, Rappahannock-Rapidan Community Services Board (RRCSB), Virginia Regional Transit (VRT) and other non-profit and human service agencies that have worked together and shared information to document existing services and to identify unmet needs.
The Foothills Area Mobility System has been providing transportation services to the region since 2008. The program provides support on a variety of transit initiatives, a transportation call center, travel training for elderly and/or disabled individuals, Veteran focused options, health and wellness transportation support, and a host of other services.
Following recommendations defined in the Virginia Coordinated Human Services Mobility Plan, FAMS became the first "one-click / one-call" transportation call center in the state. Offering a single direct source for all information regarding public transportation, volunteer transportation, and transit subsidies in the Rappahannock- Rapidan Region.
FAMS implemented a new cloud-based data management software enabling expansion of its services past information and referral, to include coordination of ride requests for multiple volunteer transportation and pilot transit programs in the five-county area.
FAMS joined the Regional Transportation Collaborative (RTC) mobility model, acting as it's foundation for service expansion and mobility management for the surrounding communities.
FAMS is working to implement several innovative pilot projects aimed at increasing mobility options and access to transportation for aging adults and individuals disabilities.
The FAMS program provides mobility management support for area transportation agencies by utilizing the United We Ride strategies outlined in the aside work flow document. The main focuses of this unique approach to a collaborative-regional mobility strategy are in diversity, need focused initiatives, and advocacy as a way to foster multi-program support and leverage of participating strengths and funding.